Terms and Conditions
Refund and Exchanges
This is the Refund and Exchange Policy of S and D Business Solutions trading as YOLO Party Shop and is binding on all customers.
The onus is on the customer to satisfy themselves with the condition of the goods before leaving the store. However, in the event that you are not completely satisfied with your purchase, we will gladly exchange or refund any item that is unused and in its original condition. These items must be returned within 7 days of purchase with the original seal and packaging intact, together with the original proof of purchase. Items deemed to have a quality or manufacturer defect must be returned within a 7 day period together with the original proof of purchase.
The following items are completely non-refundable:
- Any perishable item unless there is a manufacturer defect and the original proof of purchase is available.
- Character Centre Pieces or other décor that is capable of being deconstructed and resealed unless there is a manufacturer defect and the original proof of purchase is available.
- Inflated Balloons
The goods will either be exchanged or refunded in the same way that the goods were paid for.